State Farm® Insurance Agent Bill Hicks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Focused Locusts
March 6, 2026
5
out of
5
rating by Focused Locusts
"First off I would like to say how friendly Bill Hicks and his team are. Nicole is the agent that helped me with my coverage with State Farm. She did everything she could to make sure I was satisfied with with my policy and my payment. I would put more than 5 stars if I could. Thankyou State Farm!"
We responded:
"Thank you for your 5- star review!"
Donald Merchant
March 6, 2026
5
out of
5
rating by Donald Merchant
"Chip helped me switch from my old carrier to State Farm and saved me $70/mo for auto with similar coverage and same deductibles. Then when I needed to get insurance for possible home purchase in less than 10 mins Chip had quotes for me. Today I need the binder and he sent it within 2 mins of me asking. Thanks chip for helping me through this journey."
We responded:
"Donald, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bill Hicks’s Team—we are always here to help!"
Dale Keesee
March 4, 2026
5
out of
5
rating by Dale Keesee
"Robbert was amazing and helped with my issue he was quick and strait forward he wasted no time and explained everything ."
We responded:
"Dale, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Bill Hicks’s Team here in our Schertz office. "
Joyce Real
February 22, 2026
5
out of
5
rating by Joyce Real
"Jennifer is nothing short of great!! She is very helpful and did not rush through the changes that were made. I have worked with her a couple of times and she made me feel comfortable."
We responded:
"Joyce, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bill Hicks’s Team—we are always here to help!"
Jeff Lorson
February 20, 2026
5
out of
5
rating by Jeff Lorson
"Nicole did an outstanding job of explaining a billing question that was not getting resolved for months. I appreciated her time and clarity and would recommend her for anyone that needs help from this State Farm Agency."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Clayton Davenport
February 18, 2026
5
out of
5
rating by Clayton Davenport
"Nicole was awesome help. Got my vehicle covered with policy and documents emailed asap. Wish I got the same level of service with other companies I deal with. And super nice to boot!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Bill Hicks’s Team. "
Maria Aguirre
February 10, 2026
5
out of
5
rating by Maria Aguirre
"Roberto Trevino was very helpful with dealing with our insurance Thank you Roberto"
We responded:
"Maria, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Bill Hicks’s Team here in our Schertz office. "
E. E. Barnes
February 9, 2026
5
out of
5
rating by E. E. Barnes
"Jennifer and Chip are fantastic! They always go above and beyond in helping.. Excellent customer service..."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Anthony Samaniego
February 9, 2026
5
out of
5
rating by Anthony Samaniego
"I’ve been with State Farm for over 45 years and the quality of customer service I receive from them is unmatched. Bill Hicks is an excellent agent and they bend over backwards to help me every time."
We responded:
"Hi Anthony, Thank you so much for your kind words and for being a valued State Farm customer for over 45 years! It truly means a lot to me and my team to hear that you are pleased with our service. We strive to go above and beyond to meet the needs of our clients, and it's wonderful to know that our efforts have made a positive impact on your experience. "
Cindy Arnold
February 4, 2026
5
out of
5
rating by Cindy Arnold
"Nicole with State Farm is so friendly and very proficient at her job. She not only hooked me up with a lower payment for my auto insurance, she gave me so much more included in it, $5000 PIP, and also UNUM, which my previous insurer had not included. On top of that, she added apartment insurance for a very low rate. Thank you, Nicole! I am happy to be back with State Farm and to have you as my go-to agent there! What a very pleasant experience it's been and I am thankful for all of your help! God bless you and keep you safe as well as giving you great happiness in your life!"
We responded:
"Thank you for taking the time to leave such a great review, Cindy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Carrie McGinnis
February 4, 2026
5
out of
5
rating by Carrie McGinnis
"Robert T. Was extremely helpful, informative and absolutely pleasing to speak with. State Farm has assisted my family with vehicle and life insurance coverage with ease and affordability. Thank you for reciprocating the loyalty within our customer/business relationship."
We responded:
"Thank you for your kind review of State Farm Agent Bill Hicks’s Team. We appreciate it! Thank you for the amazing review, Carrie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
GXC SERVICE
February 3, 2026
5
out of
5
rating by GXC SERVICE
"Gracias a Roberto ahora tengo una mejor Aseguranza muy responsable y buena attention"
We responded:
"Thank you so much for the 5-stars, GXC! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Gabriela Cortez
February 3, 2026
5
out of
5
rating by Gabriela Cortez
"Roberto y su equipo siempre han sido amables y rápidos en todas las cotizaciones y la información que he necesitado, también cuando he tenido algún accidente siempre me han resuelto el caso de la mejor manera. Llevo varios años trabajando con ellos y siempre ha sido un placer hacer negocios con ellos."
We responded:
"Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that Roberto and our team have consistently shown kindness and have been helpful with all your quotes and services. We value your feedback and look forward to serving you again in the future!"
Sharon Young
January 28, 2026
5
out of
5
rating by Sharon Young
"Honest and fast and great quotes answered all questions and setting up was easy. Thank you"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Kaylen J
January 21, 2026
5
out of
5
rating by Kaylen J
"Great customer service!"
We responded:
"Kaylen, thank you for your wonderful review of State Farm Agent Bill Hicks’s Team! Kaylen, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bill Hicks’s Team! "
Mark Wimmer
January 9, 2026
5
out of
5
rating by Mark Wimmer
"I’m a returning customer who made a big mistake leaving. Chip responded to my evaluation request immediately. Two hours later I bundled all my insurance with Bill Hicks saving thousands for the same coverage. Very happy to be back."
We responded:
"Mark, thank you so much for your kind words! We're thrilled to hear that Chip was able to assist you quickly and help you save money with Bill Hicks State Farm. It’s great to have you back, and we look forward to continuing to provide you with excellent service and coverage."
Cory Gunz
January 8, 2026
5
out of
5
rating by Cory Gunz
"Ive ran into so many problems regarding financial issues etc and Nicole from State Farm helped me more than I could have imagined she literally went above and beyond helped me every way she could and got me back on my feet , I can honestly say I love being insured by state farm but not just the insurance company but everyone from this location has been awesome thank you guys for every thing!!!"
We responded:
"Cory, we really appreciate you taking the time to share your experience! It’s wonderful to hear how Nicole went out of her way to support you when you needed it most. We’re glad you’ve had such a positive experience with our team and are happy to have you with us. Thanks again for your kind words!"
T. Neumann
December 31, 2025
5
out of
5
rating by T. Neumann
"Good Folks they are friendly and helpful"
We responded:
"Thomas, thank you for the positive feedback. We look forward to continuing to provide you with great service. "
Yuliana Limon
December 16, 2025
5
out of
5
rating by Yuliana Limon
"Great customer service. Never had a problem. Robert has always been very helpful specially with my parents."
We responded:
"Thanks, Yuliana, for the awesome feedback. We're happy to hear Robert has been so helpful and that you've have a great customer experience. We truly appreciate your support and look forward to continuing to assist you and your family."
alec boyer
November 21, 2025
5
out of
5
rating by alec boyer
"Very easy to talk to and over all had a good experience setting up my own Insurance plan"
We responded:
"Thank you, Alec! We're glad to hear that you had a positive experience setting up your insurance plan. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!"
Geovanni Suárez
November 20, 2025
5
out of
5
rating by Geovanni Suárez
"Excelente servicio y gran atención personalizada, un gusto siempre ir a la oficina y resolver dudas"
We responded:
"Thank you, Geovanni, very much for your kind words! We are very glad to know that you enjoy the personalized attention and that you always feel welcome in our office. We are here to help you with whatever you need."
Moises Matos
November 11, 2025
5
out of
5
rating by Moises Matos
"Nicole Mejía was very nice and friendly, while assisting me with my quote. She helped me with getting me the most affordable quote."
We responded:
"Thanks, Moises, for the great feedback! Nicole’s awesome, and we’re glad she could help you get an affordable quote for insurance. If you need anything else, feel free to reach out!"
Pinksallmine
November 11, 2025
5
out of
5
rating by Pinksallmine
"Robert was very helpful with me in details about my policy and got me the information I needed to get a claim started. Great office happy to have my business here for 10 plus years! Definitely recommend, Bill is an amazing agent!"
We responded:
"Thanks, Inez, for the awesome review! We’re glad Robert could help you get everything sorted out. It’s great to hear you’ve been with us for over 10 years. We really appreciate your recommendation and your loyalty and look forward to helping you anytime you need."
Esteban Castillo
November 10, 2025
5
out of
5
rating by Esteban Castillo
"Nicole was such a great helper! She made everything super simple and easy process. Highly recommended!"
We responded:
"Thanks, Esteban, for the awesome review! So happy to hear Nicole made everything simple for you. We really appreciate the recommendation!"
Michael Hooper
October 16, 2025
5
out of
5
rating by Michael Hooper
"Robert is awesome! He’s always quick to respond and genuinely cares about his customers. He’s helped me get the best coverage at a great price. Highly recommend him if you want an agent who actually looks out for you."
We responded:
"Michael, thank you so much for your review and recommendation! I’m thrilled to hear that you’re happy with the coverage and service provide. It’s always our goal to look out for our customers and make sure they get the best options available. Your recommendation means a lot! Please don’t hesitate to reach out if you ever need anything else."